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  Disable Mobile Number in client registration form
Posted by: wssupport - 11-16-2025, 04:23 PM - Forum: WS Customer Only - No Replies

We would like to disable the "Mobile Number" field added by "SMS Manager".

How to do that?

ANS:
Please go to Configuration > System Settings > Custom Client Fields and remove Mobile Number

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  Birthday
Posted by: wssupport - 11-16-2025, 04:22 PM - Forum: WS Customer Only - No Replies

Which format must be used to recognize a birthday? like 01.01.1990 or 1.11.1990 or 1-10-1990

ANS: Month/Day this is format

Setup the field, go to Configuration > System Settings > Custom Client Fields, and add this


Field Name: Your Birthday
Field Type: Text Box
Description: Please enter your birthday (MM.DD.YYYY)

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  Additional Module Files Requirement
Posted by: wssupport - 11-16-2025, 04:21 PM - Forum: WS Customer Only - No Replies

If you use OVH then download this one

OVH Only
OVH requires some third-party classes, such as Lib, to work, and it’s likely that the module will fail to operate entirely without these files.

The files can be obtained using the following link and need to be unzipped and the contents uploaded into the /modules/addons/smsmanager/includes/ folder.

https://www.citytecks.com/modules/ovh.zip

If you use MessageBird then download this one

MessageBird Only
MessageBird requires some third-party classes, such as Lib to work, and it’s likely that the module will fail to operate entirely without these files.

The files can be obtained using the following link and need to be unzipped and the contents uploaded into the /modules/addons/smsmanager/includes/messagebird folder.

https://www.citytecks.com/modules/messagebird.zip

If you use Twilio then download this one

Twilio Only
Twilio requires some third-party classes, such as Lib in order to work, and it’s likely that the module will fail to operate entirely without these files.

The files can be obtained using the following link and need to be unzipped and the contents uploaded into the /modules/addons/smsmanager/includes/Twilio folder.

https://www.citytecks.com/modules/twilio.zip

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  List Error Code
Posted by: wssupport - 11-16-2025, 04:19 PM - Forum: WS Customer Only - No Replies

This a list of SMS Company error code

Twillio.com -  here
BulkSMS.com -
Clickatell - Click Here
MessageBird - Click Here
Text Marketer - Click Here
SendPk - Click Here
SMSBao - ClickHere
SuperSolutions - Click Here

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  why bulkSMS charger me twice cost or more for sending?
Posted by: wssupport - 11-16-2025, 04:18 PM - Forum: BulkSMS Customer Only - No Replies

The character length for your Unicode message is much shorter than your typical SMS length of 160 characters. A Unicode message will be at most 70 characters per SMS message. if you try to send longer than 160 characters for English messages or if you try to send longer than 70 characters for Unicode messages, bulkSMS can charge twice the cost or maybe more for sending.

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  How to Setup Clickatell SMS Platform API
Posted by: wssupport - 11-16-2025, 04:17 PM - Forum: WS Customer Only - No Replies

You need to login at https://www.clickatell.com/sign-in/ then click on SMS Platform, then click on SMS > Config SMS from then click on Create New integration, and setup the API

[Image: clickatell.png]

[Image: clickatell2.png]

[Image: clickatell3.png]

[Image: clickatell4.png]
Then click next, and you're all done.

Use the API key and the number is the Send ID

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  what the difference between BulkSMS and Bulksms unicode
Posted by: wssupport - 11-16-2025, 04:16 PM - Forum: BulkSMS Customer Only - No Replies

BulkSMS Unicode allows clients to send long Unicode messages, but BulkSMS does not allow this, if you are sending a long Unicode message, you should choose BulkSMS Unicode API

https://www.bulksms.com/features/unicode...ssages.htm

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  BulkSMS Rountes
Posted by: wssupport - 11-16-2025, 04:15 PM - Forum: BulkSMS Customer Only - No Replies

Bulksms has three routes to send sms:

1) Economy (route 1), 0.5 credit
2) Standard (route 2), 1 credit
3) Premium (route 3), 2 credits (includes custom sender ID)


By default is set to Standard (route 2), but in the BulkSMS dashboard, it is possible to change this before sending a message, so you can choose the cost of the message.

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  why Unable to create record: Authentication Error - invalid username
Posted by: wssupport - 11-16-2025, 04:14 PM - Forum: WS Customer Only - No Replies

Why I get this error Unable to create record: Authentication Error - invalid username?

The reason why is https://www.twilio.com/docs/glossary/wha...-sender-id

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  Which SMS provide support Safe Time
Posted by: wssupport - 11-16-2025, 04:13 PM - Forum: WS Customer Only - No Replies

Here is a list of companies that support Safe Time

Messeagebird
BulkSMS
Sveve.no

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