Version: 1.1.2 Released (03/06/2026)
Maintenance Release

Fixed: License System
Fixed: PHP Error

Version: 1.1.1 Released (02/03/2026)
Maintenance Release

Added: Purge Old passwords stored in the logs
Fixed: Password Encryption of previous passwords stored in the log
Fixed: Force authentication when enabled overrides the customer
Fixed: Misspelled language
Updated: Support WHMCS 9.0
Updated: Improve ionCube Loader 14
Updated: Improve License System
Updated: Remove Support for PHP 7.4 to 8.1
Updated: Remove Support for WHMCS V8.10.x to 8.11.x

Version: 1.1.0 Released (10/10/2025)
Minor

Added: Failed Login Notification
Added: Password Changed Notification
Added: Client Details Notification
Added: Admin Notification when a new client registers
Added: Login Authentication
Added: Force Authentication
Added: Clean logs manually
Added: Delete logs automatically after X days
Updated: Admin icon times and check color changed to red and green, respectively
Updated: modified the Admin security log page, interchanged trash and edit icon position
Updated: Client area security options dependency on the Enable Login Notification admin option

Version: 1.0.0 Released (08/25/2025)
Stable

New Initial Release

1) How does the WHMCS Secure Credentials (WSC) Module protect my customers' data?
ANS: You enter an Encryption Key into the module. That key is stored in a hashed format in the database. When your customers complete a credentials form, the key is used to encrypt the data. The encrypted data sits in your database, and when one of your support team members clicks the Credentials tab on the WHMCS support ticket, the key is used to decrypt the data and display it in plain text. The ability to use a custom key to encrypt data and display it in a tab is unique to the WHMCS Support Module. Once the support ticket has been closed, any data left by the customer is deleted from the database.

2) Can the Credentials form be modified?
ANS: Yes, but this is license-dependent. WSC users can change all of the text on the credentials form and hide sections that are not needed.

3) Can you use multiple Credential Forms?
ANS: Not yet, very soon

4) What do the ticket updaters do?
ANS: These have many use cases and are another unique feature of our WHMCS module. From asking your customers to supply additional information to apologising for a delay in answering the customer's request, to closing requests after a certain time. The sole purpose of this feature is to automate tasks that would usually require a human to perform. Saving you valuable time.

5) What languages can be used with the WHMCS Secure Credentials Module?
ANS: We've already translated the text within the module to all languages supported by WHMCS. If your customer chooses a different language in their client area. The module will use the same language. All of the language files are provided to all users, respective of license tier, and can be edited.

6) Can the WHMCS Secure Credentials Module be used with replication?
ANS: Yes. Our WHMCS module can be used in environments where your database is replicated to other nodes/hosts.

7) What custom themes does the module work with?
ANS: We make the module compatible with any theme. The WHMCS Secure Credentials Module uses hooks to place data on templates. Due to this, it should be compatible with most WHMCS themes.

Installing WHMCS Secure Credentials is very simple. The following steps will guide you through the process:

1) Upload the entire folder to your website - if you experience problems, try uploading in binary mode. However, do not upload the “upload” folder, just the files inside it!
2) Login to the admin area, go to Configuration > System Settings > ADDON MODULES
3) In the addon modules page, you will see the WHMCS Secure Credentials. Click activate, then click configure to see the options
4) Check the Full Administrator box in the Access Control, then click Save Changes
5) You can access your module at 'Addons' → ' WHMCS Secure Credentials'

Configure Auto_Reply Cron
So that the ticket updater posts updates to tickets, configure the below cronjob to run every minute or five minutes. The cron command below assumes you are using cPanel with Easy Apache and PHP 8.1. The path to the cron file is /modules/addons/tickets_credentials/autoreply_cron.php for other environments.

cPanel - PHP 8.1

Quote:/opt/cpanel/ea-php81/root/usr/bin/php -q /home/CPANEL_USER_NAME/public_html/modules/addons/tickets_credentials/autoreply_cron.php >/dev/null 2>&1

Quote:/opt/alt/php81/usr/bin/php -q /home/USERNAME/public_html/modules/addons/tickets_credentials/autoreply_cron.php >/dev/null 2>&1

Version: 2.2.2 Released (08/14/2026)
Maintenance

Added: Ticket Escalations Logging
Added: Urgent Tickets Logging
Fixed: Error when admin clicks WSC PROTECT Tab in Customer Profile.
Fixed: WSC PRO Credentials Fields height and width fix for cPanel URL field
Fixed: Admin area Client profile to show WSC PROTECT Tab only when WSC PROTECT option is enabled in settings
Fixed: Multi-Language Support for Clientarea Template Files
Fixed: When the staff click on this link, it takes them to a new page
Fixed: When they click save, it takes them to the same page
Changed: WSC Credentials Form Save Changes Redirection back to ticket
Changed: WSC Delete Credentials Redirection back to ticket
Updated: Help Page
Updated: The License System
Removed: Support for WHMCS V8.11.x to 8.12.x
Removed: Support for PHP 7.4 to 8.1

Version: 2.2.1 Released (08/04/2025)
Maintenance

Fixed License System
Fixed PHP Issues

Version: 2.2.0 Released (07/16/2025)
Minor

Changed: to the new company name
Changed: to the new licence system
Changed: Improve ionCube Loader
Changed: new WHMCSServices menu to work with WHMCS 8.13
Removed: Support for WHMCS V8.9.x to 8.10.x
Removed: Removed the Free module
Fixed: Support WHMCS 8.13.x
Fixed: Import credentials issue not working in the admin.
Fixed: Trigger Words JavaScript code to ensure proper keyword detection and execution
Fixed: Login Authentication* mechanism feature to record all IP addresses used by customers during login
Fixed: a couple of JS

Version: 2.1.1 Released (01/01/2024)
Maintenance

Added: Keep database tables.
Added: End-users can now enable & disable WSC Protect.
Fixed: the urgent ticket feature.
Fixed: the escalate the ticket feature.
Fixed: WSC Update.
Updated: Style changes to WSC UI

If you choose no, then you don't need to do anything

If you choose Yes, then you need to edit the .htaccess

I have added the Rewrite rules to .htaccess in the root of our WHMCS install, but the rules are being ignored, so all related links are giving a 404 error.

ANSWER: If Friendly URLs are enabled, the rules need to go before these in the existing .htaccess; otherwise, they get ignored.

Here is what you need to add

# Announcements Pro
# Rewrite SEO-friendly URLs to WHMCS index.php
RewriteRule ^announcements/view/([0-9]+)/([a-zA-Z0-9-]+)/?$ %{REQUEST_URI}/index.php?m=wsannouncementpro&action=view&id=$1 [L,QSA]
RewriteRule ^announcements/([0-9]+)/([a-zA-Z0-9-]+)/?$ %{REQUEST_URI}/index.php?m=wsannouncementpro&catrgoryid=$1 [L,QSA]
RewriteRule ^announcements/viewbymonth/([a-zA-Z0-9-]+)/?$ %{REQUEST_URI}/index.php?m=wsannouncementpro&viewbymonth=$1 [L,QSA]

# Ensure "wsannouncementpro/" loads index.php?m=wsannouncementpro
RewriteRule ^announcements/?$ %{REQUEST_URI}/index.php?m=wsannouncementpro [NC,L]

Installing WHMCS Announcement Pro is very simple. The following steps will guide you through the process:

1) Upload the entire folder to your website. If you experience problems, try uploading in binary mode. However, do not upload the “upload” folder, just the files inside!
2) Login to the admin area and go to Configuration > System Settings > ADDON MODULES
3) In the addon modules page, you will see Announcement Pro, click activate, then click configure to see the options
4) Check the Full Administrator box in the Access Control, then click Save changes
5) You like to enable Use Friendly URLs, see https://forum.whmcsservices.net/showthread.php?tid=196

Version: 1.0.1 Released (03/18/2026)
Maintenance

Fixed: License System
Fixed: PHP Error

Version 1.0.0 Released (02/07/2025)
Stable

New Initial Release

Installing UptimeRobot Monitor is very simple. The following steps will guide you through the process:

1) Upload the entire folder to your website. If you experience problems, try uploading in binary mode. However, do not upload the “upload” folder, just the files inside!
2) Login to the admin area and go to Configuration > System Settings > ADDON MODULES
3) In the addon modules page, you will see UptimeRobot Monitor, click activate, then click configure to see the options
4) Check the Full Administrator box in the Access Control, then click Save changes
5) Create a product from the admin panel (Configuration > System Settings > Products/Services). Select module type as UptimeRobotMonitor. Choose the drop-down button. Make sure you uncheck Require Domain

Version 1.0.0 Released (02/10/2025)
Stable

New Initial Release

Installing WhatsApp Chat Support is very simple. The following steps will guide you through the process:

1) Upload the entire folder to your website - if you experience problems, try uploading in binary mode. However, do not upload the “upload” folder, just the files inside!
2) Login to the admin area and go to Configuration > System Settings > ADDON MODULES
3) In the addon modules page, you will see WhatsApp Chat Support. Click activate, then click configure to see the options
4) Check the Full Administrator box in the Access Control, then click Save changes