<![CDATA[WHMCS Services Forum - WHMCS Secure Credentials]]> https://forum.whmcsservices.net/ Mon, 25 May 2026 15:06:36 +0000 MyBB <![CDATA[Compatible Template]]> https://forum.whmcsservices.net/showthread.php?tid=422 Fri, 09 Jan 2026 15:33:31 +0000 wssupport]]> https://forum.whmcsservices.net/showthread.php?tid=422
Impressive Themes (Latest Version) Click Here
SwiftModders (Latest Version) Click Here
ThemeLooks (Latest Version) Click Here
AA Layer (Latest Version) Click Here
Lara, WHMCS Admin (Latest Version) Click Here


Other themes have not yet been fully tested, so I am unsure if they work. You can contact me first. Click Here]]>
Impressive Themes (Latest Version) Click Here
SwiftModders (Latest Version) Click Here
ThemeLooks (Latest Version) Click Here
AA Layer (Latest Version) Click Here
Lara, WHMCS Admin (Latest Version) Click Here


Other themes have not yet been fully tested, so I am unsure if they work. You can contact me first. Click Here]]> <![CDATA[F.A.Q.s]]> https://forum.whmcsservices.net/showthread.php?tid=202 Sat, 15 Nov 2025 20:43:25 +0000 whmcsservices]]> https://forum.whmcsservices.net/showthread.php?tid=202 ANS: You enter an Encryption Key into the module. That key is stored in a hashed format in the database. When your customers complete a credentials form, the key is used to encrypt the data. The encrypted data sits in your database, and when one of your support team members clicks the Credentials tab on the WHMCS support ticket, the key is used to decrypt the data and display it in plain text. The ability to use a custom key to encrypt data and display it in a tab is unique to the WHMCS Support Module. Once the support ticket has been closed, any data left by the customer is deleted from the database.

2) Can the Credentials form be modified?
ANS: Yes, but this is license-dependent. WSC users can change all of the text on the credentials form and hide sections that are not needed.

3) Can you use multiple Credential Forms?
ANS: Not yet, very soon

4) What do the ticket updaters do?
ANS: These have many use cases and are another unique feature of our WHMCS module. From asking your customers to supply additional information to apologising for a delay in answering the customer's request, to closing requests after a certain time. The sole purpose of this feature is to automate tasks that would usually require a human to perform. Saving you valuable time.

5) What languages can be used with the WHMCS Secure Credentials Module?
ANS: We've already translated the text within the module to all languages supported by WHMCS. If your customer chooses a different language in their client area. The module will use the same language. All of the language files are provided to all users, respective of license tier, and can be edited.

6) Can the WHMCS Secure Credentials Module be used with replication?
ANS: Yes. Our WHMCS module can be used in environments where your database is replicated to other nodes/hosts.

7) What custom themes does the module work with?
ANS: We make the module compatible with any theme. The WHMCS Secure Credentials Module uses hooks to place data on templates. Due to this, it should be compatible with most WHMCS themes.]]> ANS: You enter an Encryption Key into the module. That key is stored in a hashed format in the database. When your customers complete a credentials form, the key is used to encrypt the data. The encrypted data sits in your database, and when one of your support team members clicks the Credentials tab on the WHMCS support ticket, the key is used to decrypt the data and display it in plain text. The ability to use a custom key to encrypt data and display it in a tab is unique to the WHMCS Support Module. Once the support ticket has been closed, any data left by the customer is deleted from the database.

2) Can the Credentials form be modified?
ANS: Yes, but this is license-dependent. WSC users can change all of the text on the credentials form and hide sections that are not needed.

3) Can you use multiple Credential Forms?
ANS: Not yet, very soon

4) What do the ticket updaters do?
ANS: These have many use cases and are another unique feature of our WHMCS module. From asking your customers to supply additional information to apologising for a delay in answering the customer's request, to closing requests after a certain time. The sole purpose of this feature is to automate tasks that would usually require a human to perform. Saving you valuable time.

5) What languages can be used with the WHMCS Secure Credentials Module?
ANS: We've already translated the text within the module to all languages supported by WHMCS. If your customer chooses a different language in their client area. The module will use the same language. All of the language files are provided to all users, respective of license tier, and can be edited.

6) Can the WHMCS Secure Credentials Module be used with replication?
ANS: Yes. Our WHMCS module can be used in environments where your database is replicated to other nodes/hosts.

7) What custom themes does the module work with?
ANS: We make the module compatible with any theme. The WHMCS Secure Credentials Module uses hooks to place data on templates. Due to this, it should be compatible with most WHMCS themes.]]> <![CDATA[Installation Instructions]]> https://forum.whmcsservices.net/showthread.php?tid=198 Sat, 15 Nov 2025 20:35:14 +0000 whmcsservices]]> https://forum.whmcsservices.net/showthread.php?tid=198
1) Upload the entire folder to your website - if you experience problems, try uploading in binary mode. However, do not upload the “upload” folder, just the files inside it!
2) Login to the admin area, go to Configuration > System Settings > ADDON MODULES
3) In the addon modules page, you will see the WHMCS Secure Credentials. Click activate, then click configure to see the options
4) Check the Full Administrator box in the Access Control, then click Save Changes
5) You can access your module at 'Addons' → ' WHMCS Secure Credentials'

Configure Auto_Reply Cron
So that the ticket updater posts updates to tickets, configure the below cronjob to run every minute or five minutes. The cron command below assumes you are using cPanel with Easy Apache and PHP 8.1. The path to the cron file is /modules/addons/tickets_credentials/autoreply_cron.php for other environments.

cPanel - PHP 8.1

Quote:/opt/cpanel/ea-php81/root/usr/bin/php -q /home/CPANEL_USER_NAME/public_html/modules/addons/tickets_credentials/autoreply_cron.php >/dev/null 2>&1

CloudLinux - ALT PHP 8.1

Quote:/opt/alt/php81/usr/bin/php -q /home/USERNAME/public_html/modules/addons/tickets_credentials/autoreply_cron.php >/dev/null 2>&1
]]>
1) Upload the entire folder to your website - if you experience problems, try uploading in binary mode. However, do not upload the “upload” folder, just the files inside it!
2) Login to the admin area, go to Configuration > System Settings > ADDON MODULES
3) In the addon modules page, you will see the WHMCS Secure Credentials. Click activate, then click configure to see the options
4) Check the Full Administrator box in the Access Control, then click Save Changes
5) You can access your module at 'Addons' → ' WHMCS Secure Credentials'

Configure Auto_Reply Cron
So that the ticket updater posts updates to tickets, configure the below cronjob to run every minute or five minutes. The cron command below assumes you are using cPanel with Easy Apache and PHP 8.1. The path to the cron file is /modules/addons/tickets_credentials/autoreply_cron.php for other environments.

cPanel - PHP 8.1

Quote:/opt/cpanel/ea-php81/root/usr/bin/php -q /home/CPANEL_USER_NAME/public_html/modules/addons/tickets_credentials/autoreply_cron.php >/dev/null 2>&1

CloudLinux - ALT PHP 8.1

Quote:/opt/alt/php81/usr/bin/php -q /home/USERNAME/public_html/modules/addons/tickets_credentials/autoreply_cron.php >/dev/null 2>&1
]]> <![CDATA[Changelog]]> https://forum.whmcsservices.net/showthread.php?tid=197 Sat, 15 Nov 2025 20:34:01 +0000 whmcsservices]]> https://forum.whmcsservices.net/showthread.php?tid=197 Version: 2.2.1 Released (08/04/2025)
Maintenance

Fixed License System
Fixed PHP Issues

Version: 2.2.0 Released (07/16/2025)
Minor

Changed: to the new company name
Changed: to the new licence system
Changed: Improve ionCube Loader
Changed: new WHMCSServices menu to work with WHMCS 8.13
Removed: remove Support for WHMCS V8.9.x to 8.10.x
Removed: removed the Free module
Fixed: Support WHMCS 8.13.x
Fixed: Import credentials issue not working in the admin.
Fixed: Trigger Words JavaScript code to ensure proper keyword detection and execution
Fixed: Login Authentication* mechanism feature to record all IP addresses used by customers during login
Fixed: a couple of JS

Version: 2.1.1 Released (01/01/2024)
Maintenance

Added Keep database tables.
Added End-users can now enable & disable WSC Protect.
Fixed the urgent ticket feature.
Fixed to escalate the ticket feature.
Fixed to WSC Update.
Update Style changes to WSC UI]]> Version: 2.2.1 Released (08/04/2025)
Maintenance

Fixed License System
Fixed PHP Issues

Version: 2.2.0 Released (07/16/2025)
Minor

Changed: to the new company name
Changed: to the new licence system
Changed: Improve ionCube Loader
Changed: new WHMCSServices menu to work with WHMCS 8.13
Removed: remove Support for WHMCS V8.9.x to 8.10.x
Removed: removed the Free module
Fixed: Support WHMCS 8.13.x
Fixed: Import credentials issue not working in the admin.
Fixed: Trigger Words JavaScript code to ensure proper keyword detection and execution
Fixed: Login Authentication* mechanism feature to record all IP addresses used by customers during login
Fixed: a couple of JS

Version: 2.1.1 Released (01/01/2024)
Maintenance

Added Keep database tables.
Added End-users can now enable & disable WSC Protect.
Fixed the urgent ticket feature.
Fixed to escalate the ticket feature.
Fixed to WSC Update.
Update Style changes to WSC UI]]>