WHMCS Services Forum
Installation Instructions - Printable Version

+- WHMCS Services Forum (https://forum.whmcsservices.net)
+-- Forum: WS Modules (https://forum.whmcsservices.net/forumdisplay.php?fid=8)
+--- Forum: Addons Modules (https://forum.whmcsservices.net/forumdisplay.php?fid=9)
+---- Forum: FastTrack Ticket (https://forum.whmcsservices.net/forumdisplay.php?fid=77)
+---- Thread: Installation Instructions (/showthread.php?tid=473)



Installation Instructions - whmcsservices - 01-26-2026

Installing FastTrack Ticket is very simple. The following steps will guide you through the process:

1 - Upload the entire file/folder to your WHMCS root directory - if you experience problems, try uploading in binary mode
2 - Login to admin area go to Configuration > System Settings > ADDON MODULES
3 - In the addon modules page, you will see the FastTrack Ticket click activate, then click configure to see the options
[Image: fasttrack6.png]
4 - In Configuration > System Settings > Support > Support Department,s you need to create a custom field for each department that you want to enable the priority support on
Field Name: fasttrack|Priority Assistance (Anything after the | can be edited)
Field Type: Checkbox
Field Description: We'll investigate your issue immediately for {$fasttrack_price} {$fasttrack_suffix} per ticket. {$fasttrack_price} {$fasttrack_suffix} can be placed anywhere within the description
[Image: fasttrack6.png]

Make a new department that uses only the FastTrack module and hidden that Departments that nobody can see.